Draft, 25 October 2026: to be reviewed before Claro opens sign-up.

Terms

Last changed 25 October 2026

These terms apply when you use Claro, made by Den Ouden Consultancy in the Netherlands. By signing in you agree to them.

What Claro does

Claro listens to a conversation, or reads what is typed or imported, and draws diagrams of it while it runs. The diagrams are made by a language model. They can be incomplete or wrong; check them before you rely on them.

Your account

You sign in with Google, Microsoft, GitHub or LinkedIn. Keep that sign-in to yourself; what happens under your account is yours. A plan is personal: one person uses it, though people you let into a session you share can take part in it.

Plans and payment

• Plans are monthly and include credits: Starter €19 for 300 credits, Pro €59 for 1,000, Power €129 for 2,500. Extra credits are €8 for 100. Prices exclude BTW (VAT).
• Credits are counted from what Claro actually uses, so a quiet meeting uses fewer than a busy one and an imported transcript fewer than the same meeting live. 100 credits are about one busy meeting hour. If our costs change, we may change how many credits an hour uses; we announce that at least 30 days before, and you can cancel before it applies.
• A plan's credits that are left at the end of the month do not carry over. Extra credits you bought do not expire while you have a plan, and are used after the plan's.
• You can change or cancel your plan at any time; it runs to the end of the month you paid for.
• Payments are handled by Stripe.

Fair use

Don't use Claro to break the law, to record people without their knowledge where that's required, or to overload or attack the service. We may suspend an account that does.

What you bring

What you say, type or import, and the diagrams Claro makes of it, are yours. We don't claim them and don't keep them on our server (see Privacy).

Liability

We do our best to keep Claro running and right, but it is provided as it is. As far as the law allows, our liability is limited to what you paid us in the last three months.

Who we are

Den Ouden Consultancy, Winklerlaan 363-37, 3571 KE Utrecht, the Netherlands. KvK 96007737. Email support@denoudenconsultancy.com.

Changes

We may change these terms; we'll tell you before a change that matters to you takes effect. Dutch law applies.